Knowledgebase FAQ Style

  • What is your refund policy?
    We release each of our product with useful and innovative features and spend hundreds of hours testing and developing them. They are our babies! Still, the WordPress eco system is vast and ... Read More
  • Will your product work with my theme & other plugins?
    We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme. Our plugin support includes fixing any theme-related conflicts. We ... Read More
  • Do I have to pay every year?
    The Personal and Professional Licenses include 1 year of  Updates  and Support. After the 1 year period, your Single Website License will expire and you will have no download access for the ... Read More
  • Will your card get charged automatically after one year for subscription?
    No. You will be notified by email to manually renew your license. You can, of course, cancel any time. If your license expires, you can keep using the plugin but won't receive ... Read More
  • Which version of WordPress and PHP is supported?
    It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons. But we the plugin should work with an 4.5.x ... Read More
  • If I cancel my subscription, can I keep using the plugin?
    You can cancel your subscription at any time from your account so that no further payments are requested. If you cancel the subscription, you can continue using the plugin indefinitely. You will continue ... Read More
  • The plugin files won’t upload!
    If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following: You should be uploading the .zip file – do NOT ... Read More
  • I didn’t receive the confirmation email with my plugin!
    Please check your spam folder for the missing email. You can also download the plugin files  directly from your account page on our website page. Very rarely it may take extra time to generate ... Read More
  • The plugin has caused a fatal error!
    If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly. How to fix the fatal error when you ... Read More
  • How do I suggest a new feature?
    We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.... Read More
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