Open Category List

The plugin files won’t upload!

1 minuteRead Time

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

  • You should be uploading the .zip file – do NOT extract the files from inside the zip file and try to upload them directly.
  • Is there sufficient space on your server or hosting account?
  • If you’re getting a permissions error, you need to contact your web host or server administrator to make sure you have permission to upload plugins.
  • You may need increase the maximum file upload size in your server for PHP. The following value will need to be increased for PHP settings:
    upload_max_filesize = 64M
    post_max_size = 64M
    max_execution_time = 300

    Please contact the hosting company support if you need help.

If you are unable to upload the plugin via the WordPress admin then please follow the instructions in the WordPress Codex to install the plugin manually via FTP.

Related Knowledge Base Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

We would love to hear from you!

Please record your message.

Record, Listen, Send

Allow access to your microphone

Click "Allow" in the permission dialog. It usually appears under the address bar in the upper left side of the window. We respect your privacy.

Microphone access error

It seems your microphone is disabled in the browser settings. Please go to your browser settings and enable access to your microphone.

Speak now

00:00

Canvas not available.

Reset recording

Are you sure you want to start a new recording? Your current recording will be deleted.

Oops, something went wrong

Error occurred during uploading your audio. Please click the Retry button to try again.

Send your recording

Thank you