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How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Can I use DialogFlow version 2 with your Bot?

Yes, you can! The ChatBot can work with either Dialogflow Version 1 or Version 2!

How to get WoowBot to work with a language other than English

This chatbot comes fully ready to use with English language. But you can very easily and quickly make it to work with almost any languages. Follow these steps:

Do you offer a free trial?

You can test drive the plugin by visiting the live demo site. You will find a link to the demo on the main product page for each plugin.

The plugin has caused a fatal error!

If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly.

I didn’t receive the confirmation email with my plugin!

Please check your spam folder for the missing email. You can also download the plugin files  directly from your account page on our website page.

If I cancel my subscription, can I keep using the plugin?

You can cancel your subscription at any time from your account so that no further payments are requested.

Which version of WordPress and PHP is supported?

It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons

Will your card get charged automatically after one year for subscription?

No. You will be notified by email to manually renew your license. You can, of course, cancel any time.

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