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How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Do you offer a free trial?

You can test drive the plugin by visiting the live demo site. You will find a link to the demo on the main product page for each plugin.

Can Links or List items belong to multiple categories?

Not directly. List items belong to Lists. A List can belong to multiple categories. You can also copy a Link to multiple Lists easily. Lists are the building blocks of this plugin not individual List items.

I didn’t receive the confirmation email with my plugin!

Please check your spam folder for the missing email. You can also download the plugin files  directly from your account page on our website page.

The plugin has caused a fatal error!

If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly.

How Do I Upgrade from the Free Version of the Plugin to the Pro Version?

If you have been using the free or lite version of any of our plugins, follow the simple steps below to upgrade to the pro version:

The Deny Button is Not Working for User Submitted Links

A Listing needs to be approved first before you can deny it. Otherwise, you can just delete that.

Which version of WordPress and PHP is supported?

It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons

The ShortCode Generator does not do anything when I click the Add/Generate Shortcode button

It has come to our attention that with some versions of 3rd party visual editors the shortcode generator does not work without any explicit reason when you are in the Text mode.

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