Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

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Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Will your card get charged automatically after one year for subscription?

No. You will be notified by email to manually renew your license. You can, of course, cancel any time.

Do I have to pay every year?

The Personal and Professional Licenses include 1 year of  Updates  and Support. After the 1 year period, your Single Website License will expire and you will have no download access for the product/products from your QuantumCloud Account Dashboard.

How Do I Upgrade from the Free Version of the Plugin to the Pro Version?

If you have been using the free or lite version of any of our plugins, follow the simple steps below to upgrade to the pro version:

What are link categories? How do they work with the lists?

You can assign each list to one or more categories and then use the shortcode generator to output only a single Category on a page and output another Category on another page.

What is the Changelog of SLD?

White Background added for filter buttons. Style-10 shadow improved. Google favicon link will not auto generate if custom link is found.

My site is slow.

1. Please upgrade the plugin to the latest version. If you are using auto favicons for link image – please switch to custom image

Nothing happens when I click on the titles

Please try disabling the Analaytics tracking option from SLD settings. The code for this feature is likely conflicting with another of your plugin or theme or code snippet.

I’m having trouble grasping the use of categories. It seems like I can assign a link only to a single List rather than multiple Categories

The base pillars of SLD are Lists, not individual links. The most common use case scenario of SLD is to create and display multiple Lists of many Links on specific topics.

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