Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

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Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Do you have pagination or load more items?

Items in lists can be paginated. This option is available in the shortcode generator. But you can also add the parameters manually.

I have a list to import but it does not work and there is no message saying why my import does not work.

The most common reason for failed import is encoding. The CSV file itself and characters in it must be in utf-8 format. Please check your CSV file for any unusual/non-utf-8 characters. If the problem persists, please email us the CSV file.

Is there a maximum number of links in a list?

In fact, there is! But the restriction is not limited by our plugin but your hosting server. The server’s configuration that dictates this is max_input_vars. Set it to a high limit like max_input_vars = 10000.

How can I make my lists private for logged in users only?

You have complete control over which lists to show where. Display of lists is done with short code and there is a powerful short code generator for your convenience too.

How can I upgrade from previous version of Simple Link Directory Pro?

Download the latest pro version of the plugin from website, Log in to your WordPress admin area and go to the Plugins management page.

Is it possible to increase logo size?

It is possible with Custom CSS from Setting section. Email us the page link, we will provide the CSS code needed.

My site page where it shows SLD lists takes a long time to load? What can I do?

The most likely reason is that you selected favicon for a large number of items. Favicons are auto detected and loaded from other website/s.

I have setup List Categories and Lists and neither is showing on home page. Did I install correctly?

You have to put the short code where you want to show the List/s. There is a Shortcode generator in your page or post editor.

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