Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

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Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

What should I do to improve my site speed?

Because if you are using a shared hosting your server resources will be shared with other websites which are relying on the same server.

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

How long before I get access to your product that I just bought?

They are downloadable product so you can access them almost instantly after your payment is approved.

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

What is your refund policy?

We release each of our product with useful and innovative features and spend hundreds of hours testing and developing them.

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