Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

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Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Can Links or List items belong to multiple categories?

Not directly. List items belong to Lists. A List can belong to multiple categories. You can also copy a Link to multiple Lists easily. Lists are the building blocks of this plugin not individual List items.

Is there an import function from a CSV or could we use WP All Import if it is a custom post type?

Yes, there is an Import/Export feature with CSV file. You have to import according to the CSV format the plugin needs. Sample CSV is provided inside the plugin.

The ShortCode Generator does not do anything when I click the Add/Generate Shortcode button

It has come to our attention that with some versions of 3rd party visual editors the shortcode generator does not work without any explicit reason when you are in the Text mode.

How do I show Lists by Category?

You can use the Tabbed Category mode to display all your Lists by Categories. To use the Category Tab mode:

How can I change the tooltip color?

You can do it by using the custom css option, from : Simple Link Directory > Settings > Custom CSS.

How do I change the color of the “VISIT THIS LINK” button.

You can do it by using the custom css option, from : Simple Link Directory > Settings > Custom CSS.

Do you have online documentation or tutorial for SLD plugin?

Yes. You can check the online documentation here:

The Deny Button is Not Working for User Submitted Links

A Listing needs to be approved first before you can deny it. Otherwise, you can just delete that.

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