Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

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Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

Can Links or List items belong to multiple categories?

Not directly. List items belong to Lists. A List can belong to multiple categories. You can also copy a Link to multiple Lists easily. Lists are the building blocks of this plugin not individual List items.

Is there an import function from a CSV or could we use WP All Import if it is a custom post type?

Yes, there is an Import/Export feature with CSV file. You have to import according to the CSV format the plugin needs. Sample CSV is provided inside the plugin.

The ShortCode Generator does not do anything when I click the Add/Generate Shortcode button

It has come to our attention that with some versions of 3rd party visual editors the shortcode generator does not work without any explicit reason when you are in the Text mode.

How do I show Lists by Category?

You can use the Tabbed Category mode to display all your Lists by Categories. To use the Category Tab mode:

How I can add custom css?

Add custom css  into Simple Business Directory > Settings > Custom css field and save the settings.

How can I justify the SBD item title to the right instead of left?

Please use the below css override to align the item titles to the right instead of left.

The Deny Button is Not Working for User Submitted Links

A Listing needs to be approved first before you can deny it. Otherwise, you can just delete that.

I have a blank embed page or embed is not working

The Embed page is supposed to be empty. This blank page is used to generate the embedded contents on.

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