Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

Open Category List

Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.

How do I get started with your Directory plugin?

​Also, here is a short summary that may help you. The plugin works a little different from others. The base pillars of this plugin are Lists, not individual links or categories. The most common use case scenario is to create and display multiple Lists of many Listings/Links on specific topics on the same page. The hierarchy is Category->Lists->Listings or […]

How do I upgrade to the pro version from free version?

First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!

How do I suggest a new feature?

We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.

The plugin files won’t upload!

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

Will your product work with my theme & other plugins?

We have tested the product with a wide range of free and premium themes and are confident it will look great with your theme.

How do I enable the Tags?

The tag filter is a new addition. So, if you just updated to the new version and want to add the tag feature you need add the new shortcode parameter: enable_tag_filter=”true” in your existing shortcode.

I selected 4 columns but only one column is showing

This usually happens when you have selected Single List mode. Single list usually renders in one column with most styles.

Do you offer a free trial?

You can test drive the plugin by visiting the live demo site. You will find a link to the demo on the main product page for each plugin.

The plugin has caused a fatal error!

If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly.

I didn’t receive the confirmation email with my plugin!

Please check your spam folder for the missing email. You can also download the plugin files  directly from your account page on our website page.

If I cancel my subscription, can I keep using the plugin?

You can cancel your subscription at any time from your account so that no further payments are requested.

Which version of WordPress and PHP is supported?

It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons

Will your card get charged automatically after one year for subscription?

No. You will be notified by email to manually renew your license. You can, of course, cancel any time.

1 2 3

We would love to hear from you!

Please record your message.

Record, Listen, Send

Allow access to your microphone

Click "Allow" in the permission dialog. It usually appears under the address bar in the upper left side of the window. We respect your privacy.

Microphone access error

It seems your microphone is disabled in the browser settings. Please go to your browser settings and enable access to your microphone.

Speak now

00:00

Canvas not available.

Reset recording

Are you sure you want to start a new recording? Your current recording will be deleted.

Oops, something went wrong

Error occurred during uploading your audio. Please click the Retry button to try again.

Send your recording

Thank you